IT Team Supervisor

FRS RECRUITMENT

WESTMEATH

Role: IT Operations Supervisor. Location: Mullingar, Co Westmeath. Main duties (not limited to): Ensure SLA times are met. Responsible for the operational aspects of the day to day business. Review and schedule operational maintenance activities with department managers and engineering team. Responsible for the maintenance of the servers, ERP systems, e-mail and telephony of the business both managed and mobile. Hands-on approach to problem-solving and team development. Organize and conduct all staff meetings for project reviews and supervise all IT operation systems and services. Be an escalation point for the engineering and development staff for complex issue resolution. Implement and manage support procedures for incidents across all IT systems in scope and through all levels of support. Main requirements: Min 3 years' experience in network/domain administration, within an internal customer-facing I.T environment. Third Level IT related Degree. Min 1 year experience in a supervisory / team lead role (***not a must, experienced engineers who not necessarily have team lead experience but are ready for the next step, will also be considered. Ability to effectively document policies and procedures. Excellent written and verbal skills. Strong problem solving skills and an innovative approach to addressing administration, personnel, and technical problems. Salary : Neg.

1627 days ago